After Hours Utilities
Streamlining communication between utility users, providers and their customers.
User Benefits
(Buyer)
Ever needed to get a hold of a vendor, contractor, or customers during an after-hours emergency, only to find that you had the wrong contact information?
Make sure you can contact the right people at any time with After Hours Utilities!
- Improved customer service and internal efficiency with up-to-date customer after- hours contact information, provided by your customers.
- Reduced downtime by helping you acquire emergency parts and supplies more quickly.
- Improved profits by improving your machines uptime to meet your customers’ needs.
- Eliminated frustration by ensuring you contact the right person at your vendor 100% of the time.
- Reduced costs by providing you access to vendor “800” telephone numbers and e- mail addresses for RFPs.
- Reduced costs as buyers can perform other value-adding tasks instead of attempting to maintain an up-to-date after-hours contact list of their own.
The process works by giving utility users access to important after-hours contact information for their customers, vendors and contractors through a special User ID and Password. You choose how many utility users you want to have access to the website!
$400/year for users
Vendor/Contractor Benefits
(Seller)
Do customers struggle to reach your utility business after normal working hours?
Have you lost customers due to expensive downtime hours, or lost employees due to being bothered in their off-time?
Now there is an inexpensive solution to these circumstances – AfterHoursUtilities.com.
- Retain your important customers by making sure they know how to contact your company after hours.
- Increase after-hours’ sales and obtain new customers by showing you are serious about 24/7 customer service.
- Update and communicate your company’s after-hours’ contact information as often as you like.
- Ensure the right person at your company is contacted after hours.
- Advertise to key industrial customers – your most effective value-adding services and products.
The process works when utility users (buyers), with a password and user id, access your company’s up-to-date 24/7 contact information on the AfterHoursUtilities.com website.
FREE for Vendors & Contractors
Utility Customer Benefits
Use AfterHoursUtilites.com to manage your utility business’s after-hour emergency contacts for important customers, vendors and contractors. There is no charge to register as a Utility Customer.
By registering as a Utility Customer you communicate to your utility which of your employees you want to be contacted in the event of a potentially serious utility disruption, such as an impending storm, equipment malfunction or etc.
With your User ID and Password, you change your emergency contacts as often as necessary, ensuring the right person at your company is notified in an emergency.